How DANA And QRIS Records Are Used
Our Privacy Policy explains why we process details connected with your account, including your phone number, verification result, login activity and payment references. When you choose DANA, OVO, GoPay or QRIS, we retain the transaction reference and status needed to match a wallet event with your
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account; we do not need your wallet password to check that status. Bank transfer and virtual account records may include the bank rail used, such as BCA, BRI, Mandiri or BNI. We use this data to protect account access, investigate receipt mismatches and respond to privacy
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requests. Cookies may remember a device session, while security logs help us detect unusual sign-in behaviour. Access or eligibility depends on local law, and some requests may be limited where retention is required for a legal, security or transaction reason. You can ask our account support
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channel for the current handling details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.